Privacy Policy

1. Introduction & Scope

At BioRefiners (managed by ReatchAll), we respect your data and prioritize your privacy. This Privacy Policy describes the rules and guidelines governing data processing when you visit our website, utilize our SaaS carbon logging systems, coordinate farm feedstock shipments, or buy our bio-products.

This policy applies globally to all customers, farmers, partners, contractors, and site visitors. In this document, "BioRefiners", "we", "us", or "our" refers to BioRefiners Limited and its corporate parent, subsidiaries, and affiliates.

2. Information We Collect

We collect personal, business, and technical details to run our circular bioeconomy platform:

• Information Provided Directly: Your name, phone number, email address, corporate role, physical farm or plant coordinates, compost batch numbers, and delivery logs.
• Indirect & Supply Chain Data: Biomass delivery weights, agricultural yields, truck license details, compost temperature logs, and carbon credit allocations.
• Automated System Logs: Device profiles, browser agents, operating systems, referring URLs, and website navigation paths.

3. Purpose & Legal Basis for Processing

We process data under the following legitimate legal bases:

• Consent: For marketing updates, corporate alerts, and optional cookies.
• Contractual Necessity: For managing supply chains, executing payments, and completing product deliveries.
• Legal Obligations: For environmental compliance auditing, tax reporting, and registry reviews.
• Legitimate Business Interest: For optimizing waste-processing routes, improving dashboard analytics, and guarding against fraud.

4. Cookies & Analytics

We use functional, analytical, and performance cookies to track website performance and remember login tokens.

You can configure your browser to reject cookies. However, please note that some portal modules (like our real-time carbon offsets calculator) require active cookies to maintain secure sessions.

5. Data Security Measures

We implement industry-grade technical safeguards to defend your data. This includes secure database encryption, TLS/HTTPS web connections, Multi-Factor Authentication (MFA) requirements for administrative accounts, firewalled networks, and regular software patches.

While we work diligently to secure our platforms, no database is 100% immune to unauthorized intrusions, and we cannot guarantee complete security.

6. Information Disclosure & Sharing

We do not trade, monetize, or lease your personal or business data. We only share information with:

• Service Providers: Hosting firms, SMS/email alerts services, payment processors, and delivery partners under confidentiality agreements.
• Carbon Registries & Verifiers: Third-party environmental auditors and credit registries (e.g., Verra) to confirm project credibility.
• Judicial & State Authorities: When forced under environmental laws, subpoenas, or auditing regulations.

7. Data Retention Policy

We store your information only as long as necessary to complete commercial projects, maintain historical logs, or comply with tax rules.

Note that certain carbon offsets tracking details must be archived for up to 10–20 years to maintain voluntary registry compliance. When no longer required, data is permanently scrubbed.

8. Your Rights & Choices

You have specific rights regarding your personal and corporate profile data:

• The right to access and copy your stored personal profiles.
• The right to rectify incorrect contact details or farm location coordinates.
• The right to request deletion of your account, subject to ongoing contracts or tax guidelines.
• The right to object to data processing and withdraw consent for marketing notifications.

9. Third-Party Links

Our websites and ESG dashboards may contain hyperlinks to external sites run by industry partners, governmental commissions, or news groups. BioRefiners has no operational control over the content, cookies, or privacy policies of outside sites, and does not accept liability for their terms.

10. Children's Privacy

Our portals and circular bioeconomy services are tailored for adult logistics managers, farmers, municipalities, corporate buyers, and professional investors. We do not solicit, compile, or maintain any information from individuals under the age of 18.

11. Changes to this Policy

We reserve the right to modify this Privacy Policy in response to shifting regulatory codes, service modifications, or platform additions. The updated date will be noted at the top. We recommend reviewing this page periodically to remain informed of our privacy operations.

12. Contact & Grievance Officer

For data requests, update inquiries, or privacy-related complaints, please reach out to our legal department: